Shipping

Shipping

Each cap is made to order, then shipped from the United States within a few business days. Standard delivery inside the US takes about 3–6 business days, and tracking is emailed to you as soon as your order ships.

Europe

We ship to France and the rest of Europe. Your shipping cost is shown at checkout, before you pay. Transatlantic orders take longer than domestic ones — allow extra time for production, transit and customs clearance.

VAT, duties and import charges

Your order ships from the United States, so a delivery inside the European Union is an import. Prices are shown excluding VAT: import VAT, and in some cases customs duties and a carrier handling fee, are collected on delivery by your local customs authority. These charges are set by that authority, not by BRIM, and are not included in the total you pay at checkout.

Returns

Because every cap is made to order, we don't accept returns or exchanges for a change of mind. If your order arrives damaged, faulty or incorrect, reach out through our Contact page and we'll sort it out — always.

Orders shipped to the European Union

EU consumer law gives you a 14-day right of withdrawal on most online purchases. Because each cap is produced individually once you order, it falls under the exemption for goods made to your specification, so a change-of-mind cancellation isn't possible once production has started. If you change your mind before your order goes into production, contact us straight away and we'll cancel it and refund you in full. Your statutory rights for damaged, faulty or misdescribed items are unaffected.